About Us - Company Overview
Yac is focused on two key markets, collaborative media, and unified communications. This is how it splits its business operation.
Yac's unified communications division provides on demand, communication solution services to individuals, start-ups, small and medium businesses, and large enterprises. These services include fax to email, sophisticated inbound call management solutions, and other communication services to be offered in 2006, such as SMS.
Yac's communication services provide customers with the instant ability to offer high levels of quality customer service and reachability, whilst being more flexible and cost-effective than traditional onsite hardware or software solutions.
All communication services are managed via an easy-to-use web interface with real-time self-administration and are designed for scalability and value. All are platform and device independent, enabling customers to utilise the business services and tools that they rely on everyday, augmenting their contracted services and equipment, whilst making the most of the mobile and virtual working options of today.
Since 1998 Yac has provided over 500,000 UK customers with communication management services. Yac's growing and diverse customer base includes FTSE 100 organisations, multi-national corporations, small accountancy partnerships, estate agents, serial entrepreneurs and recruitment start-ups.
Yac's media division focuses on providing a management and information service to the major publishers of classified adverts, in a printed and digital form. Yac is helping these companies get the best from their printed media and seamlessly make the transition to digital media.
People use and trust Yac services for their core day to day business agility for example:
- All the administrators in a large purchase order department get their own fax to email number; so no more finding their orders at a central and shared fax machine.
- Call redirection for a start-up from the main office number to mobiles means that even when everyone is out, customer calls still get answered.
- Simple convenience of getting faxed contracts delivered directly and simultaneously into email inboxes of a virtual and home working small business.
Yac Services Platform
All current services are hosted on our value added services platform which is located in Telehouse, Docklands, London, UK. The hosted and managed carrier grade platform was designed and architected by our engineering teams to be flexible, scalable, modular and robust and to integrate best in class functional components and technologies. The platform includes managed services including telephony, web and fax management, unified communications and voice messaging, conferencing, and text to speech. The platform integrates to other environments such as email systems, and SMS gateways and to other operator platforms.
Ballybrit Business Park
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Contact YacTelephone UK: +44 (0)870 1 99 88 77
Telephone IRL: +353 (0)91 460700
Why Choose Yac?
- Easy to use, flexible solutions
- Totally web based:
- no new hardware needed
- no new software needed
- no new phone lines needed
- Instant activation
- Excellent customer service
- Over 500,000 registered UK users